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Terms of Service

Last updated: October 28, 2026

1. Acceptance of Terms

By accessing or using Ollie ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. When you create an account, we ask you to confirm this. If you do not agree, do not use the Service.

2. Description of Service

Ollie is a set of AI-powered face tools for entertainment: a celebrity lookalike finder, a face compare tool, a face symmetry test and the Ollie Stylist. The lookalike finder returns a list of well-known celebrities whose faces most closely resemble yours. Results are generated by machine learning and are approximate. They are not scientific, medical, or legally definitive assessments, and they are not a way to identify anyone.

The Ollie Stylist suggests haircuts, beards, glasses, brows and outfits based on your face shape and the choices you make. These are suggestions, not professional advice. AI try-on previews are images generated by AI: they show roughly how a look could appear and may not match the real fit, size, colour or texture of a product or haircut.

The examples on our pricing page and in the plans window (a man with different haircuts and outfits, and his celebrity lookalike results) were made from a photo of a person generated by AI, not a real customer. The lookalike scores and haircut and outfit images are real outputs of the Service for that photo.

3. Acceptable Use

You agree not to:

  • Upload images of individuals without their consent
  • Use the Service to harass, stalk, or identify private individuals
  • Use the Service for surveillance, law enforcement, or facial recognition profiling
  • Use your results to claim that a celebrity endorses you or anything else, or to impersonate anyone
  • Use AI try-on previews to mislead people about what someone looks like or did, or to create sexual or degrading images of anyone
  • Attempt to reverse-engineer, scrape, or overload the Service, or get around its search limits
  • Upload illegal content, including child sexual abuse material
  • Use the Service in any way that violates applicable laws

4. Age Restriction

You must be at least 18 years old to use Ollie. By using the Service you confirm you meet this requirement.

5. Accounts, Credits and Limits

Some features need an account. You are responsible for keeping your login secure. Visitors without an account get a limited number of free uses. Accounts use credits: one credit is one celebrity lookalike search, face comparison, face symmetry test or AI try-on on your own photo. Every new account gets a few free credits, and you can get more with a plan or a credit pack (see section 6). Free credits are for one account per person: if they've already been used by another account on the same network recently, a new account's free credits can't be used. The face-shape scan, haircut suggestions and dressing the AI model are free. Credits have no cash value, can't be transferred, sold or exchanged for money, and are lost if your account is closed. We may change which features use credits and the free limits at any time, and we may suspend or close accounts that break these terms.

6. Plans, Credit Packs, Payments and Cancellation

You can buy credits in two ways. Both are shown, with prices, on our pricing page before you pay.

  • Plans (Pro and Max): subscriptions billed monthly or yearly. Each plan gives a set number of credits every month (also on yearly billing), plus the extra features listed for it. Plan credits refill each month and unused plan credits don't carry over to the next month.
  • Credit packs: one-time purchases of a fixed number of credits. Pack credits don't expire while your account is open. When you use a tool, plan credits are used before pack credits.
  • Prices and tax: prices are shown before you pay, in your local currency where we offer it, and include sales tax, VAT or GST where it applies.
  • Who you buy from: payments are handled by Stripe. For purchases through our checkout, Stripe's Link service acts as the merchant of record (the seller) and is responsible for the payment, tax collection and payment support. Its terms for that purchase also apply, and you can contact Link about a charge. We provide the credits and features you buy.
  • Renewal: plans renew automatically at the end of each month or year, at the price then in effect, until you cancel. If we change the price, we will tell you before your next renewal, and you can cancel before it applies.
  • Cancelling and changing plans: you can cancel or switch plans at any time from your account page, under Manage subscription. If you cancel, your plan and its monthly credits continue until the end of the period you have already paid for, and it does not renew after that. Pack credits you bought stay on your account.
  • Refunds: we do not give refunds for partly used plan periods or used credits, except where the law requires it or we or the merchant of record decide to in a particular case. If your local law gives you a right to cancel a purchase within a set time and get your money back, we honour it. If a credit pack is refunded or charged back, the credits from that pack are removed from your account (credits you have already used can't be removed, and your balance never goes below zero). If a plan payment is refunded or charged back, we may end that plan.
  • Mailing-list discount: if you join our mailing list from your account (under the plans), every plan and credit pack you buy with that account is 10% off, for as long as the account exists, even if you unsubscribe later. It applies at checkout and combines with the launch price. On Pro monthly, where the first month is already 50% off, it starts from the second month. It has no cash value.
  • Launch price: people on our mailing list before October 28, 2026 can still get Pro at the launch price (US$2.99 a month or US$22.99 a year, or the same in their currency), kept for as long as they stay subscribed. Everyone else gets the first month of Pro monthly 50% off, then the regular price.
  • Failed payments: if a renewal payment fails, Stripe will try again over the following days. If it still fails, the plan ends and its monthly credits stop.
  • Fair use: to keep the Service running for everyone and prevent abuse, some tools also have daily limits (for example, a maximum number of AI try-ons per day), even if you have credits left, and "unlimited" features have generous daily limits.
  • Changes: we may improve, change or remove individual features over time. If a change takes away a main feature you paid for, you can cancel and ask us for a refund for the time you have left on your plan.

7. Shopping and Affiliate Links

The Ollie Stylist links to products sold by other stores. Some of these links are affiliate links: if you buy after clicking one, the store may pay us a commission, at no extra cost to you. This does not change which products we suggest. We do not sell these products. Prices, stock, sizes, shipping and returns are set by each store, and the prices we show are estimates that may be out of date. Your purchase is between you and the store, under its terms.

8. Your Photos

You keep all rights to the photos you upload. You give us permission to process them only to run your search or make your preview, as described in the Privacy Policy. You confirm that you have the right to upload each photo and, if it shows someone else, that they have agreed to it.

9. Emails

Joining our email list is optional. If you opt in when you sign up, we may send occasional emails about new Ollie features and updates. You can unsubscribe at any time using the link in any email or by contacting us. We may still send you messages you need to use your account, such as an email to confirm your address, and Stripe or Link may send receipts and notices about your purchases.

10. Intellectual Property, Celebrity Photos and Takedowns

The Ollie website, code, AI model, and design are owned by us. You may not reproduce, distribute, or create derivative works from them without written permission.

The celebrity photos we show come from Wikimedia Commons. They belong to their photographers and are used, cropped, under the free licenses shown with each photo (such as public domain, CC0, CC BY and CC BY-SA). If you reuse one of these photos, the terms of its own license apply to you, not these terms. Celebrity names and likenesses are used only to identify public figures for entertainment comparison, including in the example result on our pricing page, which shows the real lookalike results for an AI-generated photo.

Product names, brands and logos shown in the Stylist belong to their owners and are used only to identify the products.

If you are shown in our database or represent someone who is, or you own a photo we display, and you want it removed, email us at the address below and we will remove it promptly.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that results will be accurate, that the Service will be uninterrupted, or that it will be error-free. The model can perform differently depending on the photo, lighting, and the person, so results may be less accurate for some faces than for others. The percentage shown with each match is a rescaled similarity score used for ranking. It is not a probability, and not proof of resemblance or identity. Results are for entertainment only. Nothing in these terms removes rights you have as a consumer that the law does not let us exclude.

12. Limitation of Liability

To the fullest extent permitted by law, Ollie and its creators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data or reputation. Where the law allows us to limit our liability, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

13. No Affiliation or Endorsement

Ollie is not affiliated with, endorsed by, or connected to any celebrity shown, their representatives, or the organisations they work with. Being matched with a celebrity does not mean they endorse you or Ollie. Ollie is also not affiliated with or endorsed by the brands and stores whose products appear in the Stylist, apart from any affiliate programmes described above. Wikimedia Commons and Wikidata are projects of the Wikimedia Foundation, which is not affiliated with Ollie.

14. Changes to Terms

We may change these terms at any time. Changes will be posted on this page with an updated date. Continued use after changes means you accept them. If a change materially affects a subscription you have already paid for, we will tell you before it applies to you.

15. Governing Law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. Any dispute about them will be handled by the courts of British Columbia, unless the law where you live gives you the right to bring a claim elsewhere.

16. Contact

Questions about these terms, your purchase, or a takedown request? Contact us at support@ollieml.com.